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Privacy Policy

Privacy Policy

Introduction:  Norton Simon Museum of Art at Pasadena and the Norton Simon Art Foundation (collectively, "Norton Simon") are very concerned about protecting the privacy of visitors to its website (the "Site").  For that reason, Norton Simon has made the commitment not to disclose any of your information to unrelated third parties without your consent.  For your protection, Norton Simon also has established the following Privacy Policy, which is meant to inform you of how information regarding your visits to the Site is collected and used.

Information Collected Automatically:  When you visit the Site, certain information is collected automatically about your visit, such as the IP address from which you accessed the Site, the date and time of your visit and the pages you viewed.  Norton Simon uses this information to learn about its visitors, but no information that may identify you personally will be collected or tracked automatically.

In addition, Norton Simon may use cookies to learn certain information about you.  Cookies are pieces of data that the Site transfers to your computer's hard drive.  Cookies allow Norton Simon to customize the information provided on the Site according to your preferences and make your visit easier and more enjoyable.  For example, cookies may store information about your computer's audio or video capabilities so you will not have to enter the information manually every time you visit the Site.  Although a cookie cannot identify you, it can identify your computer.  Your browser is likely to be set up automatically to accept cookies.  If you would prefer not to accept cookies from Norton Simon, you may adjust your browser's options or preferences.  You still will be able to have full use of the Site.

Other Information:  You may choose to provide Norton Simon with personal information in an email message to one of the addresses provided on the Site or by completing one of the forms available throughout the Site (such as the Membership registration form or the Museum Store order form) and submitting it to Norton Simon by fax or mail.  In addition, you may choose to submit personal information over the internet by joining Norton Simon's email list.  Norton Simon retains this information and uses it only to respond to your specific request and provide you with the requested material.  You may unsubscribe to the email list at any time by clicking the link at the bottom of your e-newsletter.

Norton Simon Museum Online Store:  For purchases made at the Norton Simon Museum Online Store, Norton Simon will ask you to provide personally identifiable information necessary to fulfill your order, which may include your name, billing and shipping postal addresses, telephone number, Membership number, and credit card number.  All credit card numbers submitted to the Site are encrypted for your security, and all personally identifiable information is stored on the Site’s secured servers.  Norton Simon has appropriate security measures in place at Norton Simon’s physical facilities to protect against the loss, misuse, or alteration of information collected from customers on the Site.

Limited Disclosure of Information:  Norton Simon may disclose user information in special cases when it has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be intentionally or unintentionally causing injury to or interference with Norton Simon's or a third party's rights or property.  Norton Simon also may disclose user information when Norton Simon in good faith believes the disclosure to be required by law.  Norton Simon will not share your personal information with direct marketers without your consent.  Certain Norton Simon service providers may have access to your personal information, but their use of such information is bound by terms at least as restrictive as this policy.

Children Under Thirteen Years of Age:  Norton Simon does not solicit personal information from children on the Site and does not direct any marketing specifically for children.  Visitors to the Site who are under thirteen years of age are reminded to obtain the approval of a parent or guardian before supplying any personal information to this Site specifically or over the web generally.

Revisions of Privacy Policy:  Norton Simon reserves the right to revise this Privacy Policy from time to time without notice by posting a revised Privacy Policy on the Site.  You may always review the most updated version of the Privacy Policy by visiting this page.  By continued use of the Site, you agree to such amended policy.

Contact Information:  If you have any questions, comments or concerns regarding this Privacy Policy, please contact:

Office of the Secretary
Norton Simon Museum of Art
411 West Colorado Boulevard
Pasadena, California 91105-1825